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On September 26, 2016

An opportunity for everyone looking after the people we love to play their part in transforming care

This year’s NHS Change Day kicks off at 8am on Wednesday 19 October 2016 at the National Association of Primary Care’s Conference, ‘Best Practice’, in Birmingham. It is one day in the year where the 1.3 million people working in the NHS, and the many hundreds of thousands more working in and social care and beyond, have the opportunity to think about how they could work differently to make a change for the better. This is for everyone who wants to make a difference. Change Day isn’t really about one day, but about every day, and will showcase what has been achieved, and what has been proven to work on a day-to-day basis.

A new app designed by KPMG will allow them to record their pledge, share their ideas and see them through into action. This will help create a community of change masters, allowing health and care professionals to be inspired by other people’s work, to keep a tally of the pledges, and see the follow through.

Sometimes, they are small things that add up to bigger things. Other times, really new and novel approaches are suggested, such as the new approach to speeding up the flow of patients through A&E, which have the potential to deliver significant changes.

Helen Bevan, chief transformation officer, Horizons Group, NHS England says “NHS Change Day will be a catalyst for change not just for a day, but for the rest of the year. There’s still time to get involved.”

The 2016 NHS Change Day is being orchestrated by the community interest organisation, The Academy of Fabulous NHS Stuff, whose founder, Roy Lilley, is a former NHS Trust chair, and nationally regarded commentator and blogger. The Academy of Fabulous Stuff is the leading source of proven best practice in health and care.

On October 19, Roy Lilley and his team will be attempting to visit 12 health and care centres in England over 24 hours, including hospitals, a homeless centre and the London Ambulance Control Centre, starting in Birmingham and ending up in London – via Chester, Northumberland, Norfolk, Milton Keynes and Ashford. NHS Change Day and the ‘FabCopter’ are powered by health software providers IMS MAXIMS, who are sponsoring the helicopters and road vehicles that will achieve the marathon delivery of pledges.

Shane Tickell, chief executive officer, IMS MAXIMS says “Often it’s the simplest ideas that make the biggest difference and as change agents ourselves, we are delighted to be partnering with Roy and his team to deliver Fab Change Day.’

Lilley believes real change comes from the people doing stuff, day in and day out, not from the centre: “The best ideas come from the people actually doing the job.  Right now the NHS needs all the innovation it can get.  We will collect the best ones and make them available across the NHS. Last year thousands of new ideas helped to make the NHS more efficient and safer for patients. 2016 will be even better and is the beginning of a year of ideas into action.”

People are pledging already. To date, this year’s pledges include:

  • Donna McLaughlin, director of operations at Royal Liverpool & Broadgreen Hospitals University Trust, has pledged to ask people to #stubitout. As part of her pledge she will proactively challenge smokers who congregate at the entrance to the hospital.
  • Professor Minsesh Khashu, consultant neonatologist at Poole Hospital Foundation Trust and his team have pledged to support women to breastfeed their babies so they can benefit from colostrum and make #everydropcount.

We know that frontline staff can make a real impact on the delivery of care. Recent successful campaigns that started from grassroots include:

  • #HelloOURaimis: Helps patients and their carers to achieve the things that matter to them by working in partnership with those in the NHS. HelloOURaimis asks patients what is the single most important aim they want to achieve and how the people involved in their care (you, family, friends, carers, doctors, nurses, etc) can work with you to achieve this aim.
  •  #StopThePressure: Avoidable pressure ulcers are a key indicator of the quality of nursing care. Preventing them happening will improve all care for vulnerable patients. The ‘Stop the Pressure’ campaign was launched by NHS Midlands and East as part of their ambition to make life better for patients. The campaign is now being rolled out nationally, with NHS England, NHS Improving Quality and Haelo joining forces with other partners.

New pledges are being made every day. There will be regular updates on Twitter and Periscope. To follow the action on social media follow @FabChangeDay and #100daysofchangestories.

Notes to editor

  • NHS Change Day was created in 2013 by a small group of emerging clinicians and improvement leaders. Their idea was to create a mass movement led by NHS staff to demonstrate the difference they could make by one simple act, proving large-scale improvement is possible. That day was the biggest day of collective action for improvement in the history of the NHS. This year, The Academy of NHS Fabulous Staff has been commissioned by NHS England to run the day.
  • To mark the day, Roy Lilley and his team at The Academy of NHS Fabulous Stuff will visit 12 health and care centres in 24 hours from Northumberland to the south coast. This will include hospitals, a homeless centre and the London ambulance control centre. Supporters will be able to follow the action via social media, and through an interactive map detailing helicopter visits and participation. The ‘FabCopter’ helicopter and NHS Change Day is powered by IMS MAXIMS. To view the schedule please click here
  • The NHS Change Day app was created by KPMG to enable NHS staff to create a change pledge that can be shared on social media


IMS MAXIMS is an award winning clinical technology specialist committed to improving the coordination of patient care in healthcare environments. Its expert team works in partnership with healthcare organisations to identify and deliver tailored, sustainable information sharing technology solutions supporting the provision of safer and more efficient care for current and future generations.

The organisation’s 30-year history of collaborating with clinicians has resulted in the development of proven, flexible, user-friendly, safe and interoperable open source electronic patient record software. With an ambition to meet today’s healthcare challenges, IMS MAXIMS makes its software available without a licence fee and offers flexible options to support healthcare providers with implementation and maintenance.

Its open technology has increased collaboration in the development of the software which has resulted in better clinical engagement and empowerment across hospital wards and departments. Deployment times are fast, meaning clinicians and patients can benefit from efficiency and safety improvements in rapid time.

Media Contacts:

Natalie Chishick, Policy and Communications Director, IMS MAXIMS

Tel: +44 (0) 203 6686 999

Mob: +44 (0) 7568 429 204


  • Fab Change Day, Fabcopter, ims maxims, NHS, roy lilley, Shane Tickell, The Academy of Fabulous Stuff


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