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Our senior people

Shane Tickell
Chief executive officer

Shane is a well-known and respected figure in the healthcare sector, with over two decades of experience in senior roles in the clinical software sector and acute care setting.

He provides the strategic leadership and vision for IMS MAXIMS, using his expertise to further build and strengthen its position as an industry leader. Shane’s key priorities are to ensure that IMS MAXIMS provides the best clinical IT solutions and the highest standards of service today, while at the same time developing new generations of software that will enable better patient care and promote greater organisational efficiency in the short and long term future. To help achieve these goals, Shane maintains an active, hands-on approach to the company’s operations; regularly visiting customers and engaging with end users to understand and address issues at the frontline, and investing considerable research and energy into the future development of product and service design. Under Shane’s leadership the growth of the business has been significant, resulting in job and wealth creation, and expansion both globally and locally.

Shane is a regular contributor on the current trends and themes in digital health, both in the UK and Ireland, with his thought leadership being recognised across the sector and regularly published in leading media publications. He’s also committed to driving change across the wider health and care sector, through a number of external senior roles, including, Senior Associate to the Royal Society of Medicine and Trustee to CancerCare. He is also a member of the Institute of Directors.

“My career has been shaped by a strong belief in the effect that better use of IT and information can have on healthcare, and personal experience of the difference it can make. I joined IMS MAXIMS because it is a dynamic business delivering excellent products that bring clear benefits to patients, clinicians and hospitals.”

Jacinta Ni Suaird
Chief Product and Delivery Officer

Jacinta joined IMS MAXIMS in 1995 as an analyst with a background in developing systems for facilities management and toxicology. She has since risen to her current position heading the company’s highly talented development team.

Together with her team, Jacinta plays a central role in ensuring IMS MAXIMS products exactly fit the needs of each client. In her work, she draws on her many years of experience within the health sector, her detailed understanding of how IT can improve clinical processes, and her knowledge – gained from working closely with clinicians and healthcare organisations – of how solutions need to be designed to provide effective support for the tasks users face.

“What makes IMS MAXIMS stand out as a place to work and make a real difference in people’s lives is the excellent understanding here of the healthcare sector and what clinicians need. That helps me and my team deliver software that makes it easier for clinicians, nurses and other hospital staff to provide the best and safest care for patients in the most efficient way.”

Terry Fossey
Technical director

Terry was one of the original founders of IMS MAXIMS in 1986 and has remained a central figure in the company’s development ever since. His early career was in telecoms, but he moved into computer design in the 1970s after recognising that computerisation would revolutionise the world.

Terry is involved with many aspects of IMS MAXIMS operations, from pre-sales through to implementation, bringing expertise and years of experience to identifying the best way to meet customers’ needs or integrate IMS MAXIMS with their existing systems.

“IMS MAXIMS was founded on the basis that rapid access to accurate patient information is vital to providing good healthcare. In helping to start and grow the company, I have been able to pursue my goal of ensuring healthcare professionals are always provided with the information they require at the right time and in the right location, without needing to chase it up or worry it’s incomplete.”

Neill McAnaspie
Chief Innovation Director

Neill began his career with IMS MAXIMS in 1997 as a software engineer. His passion for developing healthcare technology along with thorough understanding of the eHealth industry enables him to lead our talented development team in driving continuous improvement in our MAXIMS product portfolio.

Across his 18 years at IMS MAXIMS Neill has gained valuable strategic and hands-on expertise in healthcare workflows, business analysis, product and domain design, user experience design, system architecture. Neill has overseen many successful informatics projects for IMS MAXIMS customers across the UK.

“We have a flexible and agile solutions set that has been built over many years with clinical input. This is a solid basis on which to formulate and deliver a high-quality product roadmap that can improve the quality of life for patients worldwide.”

Find out more about the work of our team by reading about our solutions, our customers and how our products combine to support healthcare organisations at every step along the patient journey.